Hever Castle & Gardens, Edenbridge, United Kingdom
Hever Castle & Gardens, Edenbridge, United Kingdom
Operated by Hever Castle – Designed by AtmosFEAR! Scare Entertainment
The two-part event starts in the historic Castle where famed spirit photographer Sir William Doyle opens the doors to an exclusive exhibition of his 12 ‘ghost photographs’ to the public for the first time.
But his spectrocamera has had a serious malfunction, and the ghosts he has captured on film are now roaming the castle halls. Journey through the castle in a 15 minute walk through interactive experience. Come face-to-face with the phantoms and witness Sir Doyle’s assistant attempting to capture the ghost of Hever Castle on film in The 13th Frame.
In the second part of the experience you will be transported back to 1940 when the bombs of the blitz are headed for Hever Castle.
Descend into the cellars below the Castle (an area usually closed to the public) and take refuge from the airborne attack as part of the second of the 15 minute interactive experiences; but be warned – a far more terrifying encounter awaits you in a hidden labyrinth. The depraved Doctor Lockwood is conducting bizarre medical experiments inside SUBstratum.
Refreshments will be available in the grounds during the event.
This event consists of live, immersive action scare mazes intended to frighten you, each of our scare attractions offers a completely different experience and story. You will enter each attraction with a small group of other ticket holders.
There will be sights, sounds & smells like no other so be prepared!
The experience is for those 14 years and over and anyone 16 and under must be accompanied by an adult 18 or over at all times.
This event is not suitable for the following:
What do I get with this admission tickets?
These tickets give you access to limited sections of the gardens on your way to and from the Castle and Cellars. You have access to both attractions (The 13th Frame and SUBstratum).
Are there discounted rates for children or families?
No, as the experience is the same for all visitors the price is also the same.
Are there discounted rates for groups?
Yes, groups of 15 or more can select the group ticket option at £20 per person. All tickets must be purchased in a single transaction.
Do Annual Members receive priority booking or a discount?
No, for this special event there is no priority booking or discounted tickets for annual members.
How do I book a carer ticket?
If you wish to book a carer ticket for this event please read the information on this page in full to make sure it is suitable for the person you are caring for and then contact the team 01732 865224 or at email@example.com to make your booking.
Are partner offers valid during this event?
No, the use of partner offers like Tesco Clubcard vouchers, RHS membership, Gardeners' World 2 for 1 and Historic Houses are not valid during this special event.
Can I cancel or transfer my ticket?
Tickets cannot be resold, exchanged, transferred to another date or refunded. The exception is that if you cannot attend due contracting Covid or having to self isolate as a result of Covid, you can request to transfer your booking to an alternative date, or cancel your booking and apply for a refund. To do this please email firstname.lastname@example.org and include your booking reference in the email title together with proof of your diagnosis or requirement to isolate.
I've lost my tickets, can you resend them?
If you've lost your tickets, simply enter your email address here and we will re-send all of your tickets for upcoming events.
My tickets haven't arrived by email, what should I do?
The usual culprit is a mistyped email address, but remember to check your junk mail folder too. If you provide the details you used when purchasing your tickets we’ll search for them here.
How many times can I access each attraction?
You have access to each attraction (The 13th Frame and SUBstratum) once.
Do I have to get there for a certain time?
Please arrive no earlier than your chosen arrival time, this is the arrival at our main entrance and not the time of entry for the attractions.
Are there age restrictions?
The experience is for those 14 years and over and anyone 16 and under must be accompanied by an adult 18 or over at all times. Both attractions have age restrictions.
Is there wheelchair access to the attractions?
Due to the locations of the attractions being within the Castle and the Cellars we regret that these are not accessible for wheelchair users. There are a lot of steps and potential uneven surfaces.
Are there flashing lights, strobe lights, smoke, or loud noises in the maze?
Is the event indoors or outside?
The attractions (The 13th Frame and SUBstratum) are both held inside.
Will the event still go ahead if it’s raining?
Is alcohol permitted onsite?
You are not permitted to bring alcohol on the grounds however you may purchase this from our refreshments area.
Is there food available at Halloween Scream?
Yes, there will be snack food available on the night.
Are the attractions at Halloween Scream scary?
These attractions are made to scare you and are not for the faint hearted.
Are there live actors?
This is a live scare maze with actors.
Can I bring a bag?
Small bags are permitted.
You are about to enter a live action scare maze which is intended to startle and frighten you.
This attraction is operated by Hever Castle.
13th Frame attraction includes:
Substratum attraction includes:
While inside the attraction you must not:
We will refuse admission and not refund you if:
The following applies to this attraction:
Hever Castle & Gardens
Hever Castle, Hever, Edenbridge, TN8 7NG United Kingdom