ULTRA Europe 2025

Purchase of a ticket signifies your agreement to our terms and conditions listed below:

1) E-Tickets are unique to each attendee & duplicate tickets will be refused.

2) Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any official photographic ID. Photocopies are not acceptable.

3) Please adhere to the door opening and closing times (tickets will not be valid prior to or after these times).

4) E-Tickets cannot be resold. Anyone found to be reselling their ticket will have their tickets cancelled.

5) The Event Organiser reserves the right to refuse admission & the Event Organiser accepts no responsibility for lost/stolen/damaged E-Tickets.

6) Any person attempting to enter the Event under the influence of drugs/ alcohol/ legal highs will be refused entry.

7) The Event Organiser reserves the right to conduct security searches from time to time, and to refuse admission to the ticket holder, or eject the ticket holder from the Event should the holder refuse to comply with such security searches without a refund. The Event Organiser reserves the right to confiscate any item, which in the reasonable opinion of the Event Organiser, may cause danger or disruption to any other persons at the Event or is one of the items not permitted in the Venue as listed on the Event website.

8) All Tickets are non-refundable. Refunds are only considered in the event of a significant cancellation or substantial alteration and are the sole discretion of the Event Organiser. In the event of cancellation, only face value of the E-Ticket (not the booking fee and/or additional fees) will be fully refunded, and you must claim your refund within the timeframe set out by the Event Organiser.

9) Registered people or companies promoting products for a commission must obey laws relating to advertising, consumer protection, and data privacy

10) Affiliates should provide truthful information about the companies and products they promote. Misleading customers can lead to legal trouble and damage trust and personal brand reputation. ULTRA Europe will not be held responsible in such or any case caused by a third party affiliate.

11) There can be dishonest practices in affiliate marketing, like impersonating a brand and enforcing untruthful communication messages and services. Compliance requires taking steps to avoid these bad practices. 

12) Handle customer data responsibly and follow privacy laws, ensuring that personal information is protected and used according to user consent and legal requirements. 

 

PROMOTION RULES "BECOME ULTRA Europe AMBASSADOR"

Effective date of the promotion rules: October 30th, 2024

 

The purpose of these rules is to ensure equality for all participants and equal opportunities for the selection of candidates who will become ULTRA Europe Ambassadors, after fulfilling the conditions outlined in these rules. Before starting the application process for participation in the "Become ULTRA Europe Ambassador" promotion (hereinafter referred to as the "Promotion"), please read these Promotion Rules (hereinafter referred to as the "Rules"). The Organizer/ Administrator[DA1]  reserves the right to amend the Promotion Rules, and all Participants will be timely notified on the official Promotion website at www.ultraeurope.com/ambassador (the „Promotion Website“)(to insert right link. By participating in the Promotion, participants accept these Rules.

 

Article 1. Organizer and Administrator.

 

The Promotion entitled "BECOME ULTRA Europe AMBASSADOR" is organized and administered by MPG LIVE d.o.o., Put Smokovika 32, 22000 Split, Croatia, hereinafter referred to as the "Organizer / Administrator“.  The Promotion is organized for the purpose of promoting ULTRA Europe brand, ULTRA Europe key brand messages and artwork and official festival tickets for ULTRA Europe (the „Festival“) which will be held in Split, Croatia from July 11th – 13th, 2025.

 

Article 2. Duration and Location.

 

The Promotion lasts from October 30th, 2024, until July 11th, 2025, or until the announcement of the termination of the Promotion (the „Promotion Period“) on the Promotion Website above (www.ultraeurope.com/ambassador), where the Promotion is beingconductedwww.ultraeurope.com/ambassador. These Rules are also published on the website at https://events.liveit.io/ultra-europe-affiliates/ultra-europe-2025-affiliate/terms/?lang=en&_ga=2.91416922.1503296163.1729499964-1505289188.1728464534 (the „Affiliates Website“).

 

Article 3. Change of Participation Rights.

 

Except as otherwise provided herein,all applicants over the age of 18 have the right to participate in the Promotion, provided they truthfully register on the  Promotion Website (www.ultraeurope.com/ambassador). Employees of the Organizer / Administrator (MPG Live d.o.o.), subcontractors involved in this Promotion, and their immediate family members and partners are not eligible to participate.

 

Article 4. Method of Participation.

 

Before applying to participatein the Promotion, Participants must be registered on the Promotion Website (www.ultraeurope.com/ambassador). To complete the application for participation in this Promotion, participants must answer the following questions:

1) Why do you want to be part of the ambassador program?

2) How many tickets do you estimate you can sell in the next 6 months? 

3) Why do you believe you are a good candidate to be an ULTRA Europe AMBASSADOR?

4) Please add your social media links (IG / FB / X / Tik Tok)

 

Applications are accepted throughout the Promotion Period (above). Applications will be reviewed in the first week of each month for the previous month, until the end of Promotion, depending on the number of available spots.

 

The jury, consisting of representatives from the Organizer /Administrator, will select participants who qualify after reviewing the applications, evaluating a combination of creativity, assessment of results, and the meaningfulness of the explanation of those results, with a maximum of 300 ULTRA Europe Ambassadors („ULTRA Europe Ambassadors“) selected each month. Selected ULTRA Europe Ambassadors will be contacted and invited by the Organizer /Administrator via official e-mail with detailed explanation and „how-to“ on the ULTRA Europe Ambassador program (the „ULTRA Europe Ambassador Program“). Selected Ambassadors will be required to fill out the form for temporary and occasional employees of MPG Live d.o.o. in order to participate in the pre defined Promotion[DA2]  through their communication channels.

 

Selected ULTRA Europe Ambassadors will receive official ULTRA Europe Ambassador artwork with blank area for filling out their individual code and will use it for the purpose of promoting the Festival for a period of 3 to 6 months, as decided by the Organizer / Administrator ULTRA Europe Ambassadors must accept the Terms and Conditions of tht ULTRA Europe Ambassafor Program[DA3]  before starting the Promotion, committing to respectful and truthful cooperation and in no way misleading or false. In the case that a selected Ambassador fails to respect theTerms and Conditions and is operating outside the defined communication plan brand guidelines for the purpose of this Promotion, that participant in the Promotion may be obligated to compensate the Organizer  / Administrator for any damages incurred. The tasks of the ULTRA Ambassadors are as follows:

 

·       Promotion of ULTRA Europe

·       Promotion of ULTRA Europe key messages and brand info

·       Communication of the advantages and key features of ULTRA Europe, to third parties.

·       Distribution of referral codes to third parties of their choice.

·       Communication and promotion of the ULTRA Europe Ambassador platform.

 

Each ULTRA Europe Ambassador will receive a unique referral code created by the Organizer / Administrator, and delivered to the ULTRA Ambassador by the Organizer / Administrator. The ULTRA Europe Ambassador will be able to share their referral code with third parties of their choice, and the code can only be used for purchases within the ULTRA Europe official website https://ultraeurope.com/tickets/festival/ (the „Festival Website“).  

 

Subject to verification and/or auditing, when a person to whom the ULTRA Europe Ambassador has shared their referral code purchases any ticket type for ULTRA Europe 2025- and includes that ULTRA Europe Ambassador's correct referral code at the point of purchase on the Festival Website, that ULTRA Europe, Ambassador will receive a commission amounting to 10% of the retail price at which such third party purchased the ULTRA Europe ticket using the ULTRA Europe Ambassador's referral code (booking fees and tax are not included). Every calendar month, records will be kept of how many times each individual ULTRA Europe Ambassador's referral code was used during the purchase of ULTRA Europe tickets within the Festival Website. The total amount calculated from these commissions for the total promotion period month will be paid to the ULTRA Europe Ambassador through an official AIRCASH prepaid card by the Organizer / Administrator, which ULTRA Europe Ambassador will receive onsite during the Festival. If a particular ULTRA Europe Ambassador's referral code has not been used at all in a period of 3 months, the ULTRA Europe Ambassador will be reevaluated by a jury consisting of representatives of the Organizer  / Administrator, and may potentially be excluded from  further participation in the ULTRA Europe Ambassador Program. Organizer / Administrator also grants to each qualified ULTRA Europe Ambassador full free GA festival entry for ULTRA Europe 2025 for each 10 tickets sold for agreed ticket categories (3 day GA, 3 day VIP, 1 day VIP, Destination tickets and other to be defined) via dedicated referral code.

 

Article 5. Disqualification.

 

The Organizer/ Administrator is authorized, based on discretionary assessment, to disqualify any participant at any time and without explanation if they violate the legal regulations in force in the Republic of Croatia or if Organizer / Administrator reasonably believes thattheir actions threaten todamage the reputation or harm the interests of the Organizer / Administrator and the Brand. Participants, by accepting the Promotion Rules and Promotion Website terms of use, fully waive any claims against the Organizer / Administrator for compensation for any form of cost or damage that may arise during participation in the Promotion.

 

In the event that Organizer / Administrator determined that a participant:

•       does not meet the conditions and provisions stated here;

•       has not provided truthful, accurate, valid, and complete contact and/or other information;

•       has used misleading information or attempted to impersonate a brand outside of theapproved ULTRA EuropeAmbassador Program communication;

 

Organizer / Administrator in its discretion may disqualify such participant from further right to participate as an ULTRA Europe Ambassador, and in the aforementioned cases, such participantwill be held responsible for any damages or losses caused by a third party Ambassador/affiliate.

 

Article 6. Force Majeure/Right to modify the rules of the promotion.

 

The Organizer / Administrator reserves the right in its discretion to unilaterally cancel the Promotion, at any stage, with public notice, if an event of force majeure occurs. Force majeure will be specifically, but not exclusively, considered to be the declaration of an epidemic of an infectious disease on the territory of the Republic of Croatia or part of its territory, the declaration of a state of emergency, and other measures taken by authorized state bodies that limit the conduct of the Promotion and/or the selection of ULTRA Europe Ambassadors. If any of the above circumstances arise, the awarding and distribution of Promotiondevices will be immediately suspended by the unilateral decision of the Organizer / Administrator, who will publicly announce the reasons that led to the interruption of the Promotion and the selection of ULTRA Europe Ambassadors.

 

The Organizer / Administrator reserves the right to amend these Rules at any time, for justified reasons, with the obligation to publicly announce such amendments without delay. The Organizer / Administrator also reserves the right to prematurely suspend this Promotion in the event of the depletion of stock of the Festival tickets that are the subject of this Promotion, with the obligation to publicly announce this information without delay.

 

Article 7. Protection of personal data

 

Participants accept the current Promotion rules by applying to participate in the Promotion. The Data Controller of the personal data of Promotion participants is MPG Live d.o.o.. The Data Controller of the personal data of selected and accepted Ambassadors who apply to the database of temporary and occasional Ambassador of MPG Live d.o.o. is MPG Live d.o.o., Put Smokovika 32, Split, Croatia.

 

Participants explicitly agree that their registered personal data will be collected and stored in the database of the Organizer / Administrator and agree that the Organizer / Administrator may manage their personal data without any compensation for the purpose of executing this Promotion and the ULTRA Europe Ambassador Program.

 

By participating in the Promotion, each participant accepts the rights and obligations outlined in these Rules, and is informed of and explicitly agrees to the following:

 

·   their personal data available to the mentioned Data Controllers is stored in accordance with the General Data Protection Regulation EU 2016/679

·   their registered personal data will be collected and stored in the database of the Promotion Organizer / Administrator

• that personal data may only be used for the purpose of fulfilling obligations related to the implementation of this Promotion- and/or the ULTRA Europe Ambassador Program.

• Regarding the personal data of participants who have completed the registration form on the website www.ultraeurope.com/ambassador, the following will be collected: username, first name, last name, mobile phone number/email address, address, city, and postal code, solely for the purpose of notifying them about the jury's decision or determining the validity of the application in accordance with the Promotion. The privacy policy of the mentioned PromotionWebsite is available at the following link: https://mpg-live.hr/privacy-policy.html

 

 

 [DA1]It appears that organizer and administrator are the same entity.

 [DA2]Should this refer to the Ambassador Program?

 [DA3]The terms of the program?