By booking tickets, you agree to the terms & conditions and privacy policies set by:
Organiser: Speyfest Association SCIO (“Speyfest”, “we”, “us” or “our”).
These Terms and Conditions apply to all tickets purchased for or used to gain admission to Speyfest 2027 (the
“Event”). By purchasing or using a ticket, you agree to comply with these Terms and Conditions and the Event’s
published site rules.
1. General
1.1. Speyfest is organised by Speyfest Association SCIO, a Scottish Charitable Incorporated Organisation.
1.2. These Terms and Conditions apply to all attendees, including adults, children and young people, and must be
read alongside the relevant ticket description and any additional conditions published by the authorised ticketing
provider.
1.3. All attendees must comply with applicable law, licensing conditions, safety requirements and reasonable
instructions issued by Speyfest staff, volunteers, stewards, security personnel and emergency services.
1.4. Speyfest reserves the right to introduce reasonable operational, safety and security requirements where
necessary to protect attendees, performers, staff, volunteers, contractors and the public.
1.5. Nothing in these Terms and Conditions excludes or restricts any statutory right or liability that cannot lawfully be
excluded or restricted.
2. Tickets and Purchases
2.1. Tickets must be purchased through Speyfest or an authorised ticketing provider.
2.2. Ticket prices, booking fees, ticket categories, applicable age restrictions and any additional conditions will be
displayed at the point of sale.
2.3. It is the purchaser’s responsibility to check the ticket type, dates, quantity and total price before completing the
purchase.
2.4. Tickets are valid only for the date, session or period specified in the ticket description.
2.5. Speyfest may close ticket sales when the relevant allocation has sold out or where necessary to comply with site
capacity, licensing or safety requirements.
2.6. Early-bird, promotional and discounted tickets are subject to availability and any conditions stated at the point of
sale.
2.7. A ticket does not guarantee access to separately ticketed events, restricted areas or facilities that are not
expressly included in the ticket description.
3. Refunds and Ticket Transfers
3.1. All ticket purchases are final. Tickets are non-refundable and non-transferable, except where a refund,
transfer or other remedy is required by law or expressly authorised by Speyfest.
3.2. Refunds will not ordinarily be provided where a ticket holder changes their mind, is unable to attend, arrives late,
leaves the Event early or chooses not to attend for personal reasons.
3.3. Tickets may not be exchanged for a different date, ticket category or session unless Speyfest expressly agrees
otherwise.
3.4. Tickets must not be copied, duplicated, altered or used fraudulently. Any restrictions on resale or commercial use
must be complied with, subject to applicable law.
3.5. If the Event is cancelled, postponed, rescheduled, relocated or materially changed, Speyfest will communicate the
applicable arrangements to ticket holders.
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3.6. Nothing in this section excludes or limits any consumer rights that cannot lawfully be excluded or limited.
4. Family Tickets, Children and Young People
4.1. Family tickets are valid only for the number and categories of attendees specified in the relevant ticket
description.
4.2. All children under the age of 16 must be accompanied and supervised by a responsible adult aged 18 or over
throughout their attendance at Speyfest.
4.3. The accompanying adult must hold a valid ticket where required and is responsible for the child's welfare, conduct
and compliance with the Event’s rules.
4.4. Speyfest staff and volunteers do not provide childcare or individual supervision.
4.5. Parents, guardians and accompanying adults must ensure that children remain appropriately supervised,
particularly in crowded areas, near stages and around temporary structures or other potential hazards.
4.6. Where a child becomes separated from their accompanying adult, the matter should be reported immediately to a
steward, security officer or designated event official.
4.7. Speyfest reserves the right to refuse admission where the applicable age or supervision requirements are not
met, subject to applicable law and safeguarding considerations.
4.8. Alcohol will not be supplied to persons under the legal age. All attendees must comply with applicable licensing
conditions and age-verification requirements.
4.9 Attendees should familiarise themselves with the safeguarding policies available from the website.
5. Admission and Entry
5.1. All attendees must present a valid ticket or authorised admission credential when requested.
5.2. Tickets may be checked or scanned on entry. Duplicate, counterfeit, altered, cancelled or previously redeemed
tickets may be refused.
5.3. Entry is subject to compliance with these Terms and Conditions, applicable licensing conditions and reasonable
safety and security procedures.
5.4. Attendees may be required to queue for ticket validation and security checks. Speyfest will endeavour to manage
entry safely and efficiently but cannot guarantee immediate admission at a particular time.
5.5. Speyfest may temporarily close entrances, restrict access to particular areas or manage the movement of
attendees where reasonably necessary for safety, crowd management or operational reasons.
5.6. Re-entry is permitted only in accordance with the published admission arrangements and any instructions issued
by Speyfest.
5.7. Attendees must follow instructions concerning entrances, exits, pedestrian routes, emergency access and
restricted areas.
6. Wristbands and Admission Credentials
6.1. Where wristbands are issued, attendees must comply with the applicable collection, fitting and use procedures.
6.2. Wristbands must not be altered, duplicated, tampered with or transferred where issued as personal admission
credentials.
6.3. Lost, stolen, damaged or removed wristbands must be reported to Speyfest or the ticketing provider as soon as
possible.
6.4. Replacement tickets or wristbands are not guaranteed and may require proof of purchase and verification of the
attendee’s entitlement to admission.
6.5. Admission credentials must not be used to facilitate unauthorised entry to restricted areas or to evade admission
procedures.
7. Prohibited Items
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7.1. For the safety and enjoyment of all attendees, the following items are prohibited from the festival site unless
Speyfest has expressly authorised them or an applicable legal requirement or reasonable adjustment requires
otherwise.
WEAPONS AND DANGEROUS ITEMS: Firearms, imitation firearms, ammunition and other weapons; knives, blades,
axes, machetes and other items intended or capable of causing injury, except items expressly authorised for
legitimate operational purposes; blunt instruments or objects carried with the intention of causing harm; explosives,
fireworks, firecrackers, flares, smoke bombs and pyrotechnics; laser pointers or other devices capable of causing
injury or interfering with performances or safety operations.
ALCOHOL, DRUGS AND SMOKING-RELATED ITEMS: Alcohol brought onto the site by attendees, including beer,
wine, spirits and alcoholic premixed drinks; illegal drugs and controlled substances, except where lawful possession or
use is expressly permitted by law; drug paraphernalia associated with unlawful drug use; any smoking or vaping
products prohibited by law or the Event’s licensing or site rules.
FIRE AND COOKING EQUIPMENT: Portable barbecues, disposable grills, camping stoves and other unauthorised
cooking equipment; open flames, unauthorised burners, fuel containers and flammable liquids; fireworks, Chinese
lanterns and other devices that could create a fire hazard.
GLASS AND CONTAINERS: Glass bottles, glass containers and other breakable glass items, except where expressly
authorised or required for a legitimate medical purpose; containers or objects that could be used as weapons or
create a risk of injury.
CAMPING AND OVERNIGHT EQUIPMENT: Tents, sleeping bags, camping beds and other equipment intended for
overnight stays; campervans, caravans and other unauthorised overnight accommodation equipment within the
festival site; unauthorised generators and associated fuel supplies. Speyfest does not provide camping or
overnight accommodation.
VEHICLES AND TRANSPORT: Bicycles, e-scooters, motorised scooters and other vehicles within pedestrian festival
areas, except where authorised or required for accessibility; drones, remote-controlled aircraft and other unauthorised
remotely operated devices; unauthorised vehicles or equipment brought into restricted operational areas.
LARGE ITEMS AND OBSTRUCTIONS: Large bags, suitcases, bulky equipment or other items that cannot be safely
accommodated within the Event; gazebos, large parasols, oversized umbrellas and structures that obstruct views,
walkways or emergency access; unauthorised tables, furniture or equipment that obstruct pedestrian routes or create
a safety risk; any item that obstructs emergency exits, access routes, performance areas or designated safety zones.
SOUND, RECORDING AND PROMOTIONAL EQUIPMENT: Professional audio or visual recording equipment used
without the required accreditation or permission; public-address systems, loudspeakers and other equipment that
could interfere with performances or event operations; unauthorised commercial merchandise, promotional materials,
advertising equipment or materials intended for distribution or sale.
OTHER PROHIBITED ITEMS: Illegal substances or items whose possession is unlawful; items displaying or intended
to promote threatening, hateful or discriminatory material where their use would breach applicable law or the Event’s
conduct rules; animals and pets, except assistance dogs accommodated in accordance with applicable law; any other
item that Speyfest reasonably considers to present a safety, security, licensing or operational risk.
7.2. This list is not exhaustive. Speyfest may prohibit additional items where reasonably necessary for safety, security,
licensing or operational reasons, and will communicate relevant restrictions where practicable.
7.3. Security personnel may inspect bags and other belongings in accordance with the Event’s security procedures
and applicable law.
7.4. Attendees may be refused entry if they decline a lawful and reasonable security check required as a condition of
admission.
7.5. Where an attendee brings a prohibited item, Speyfest may require its removal from the site or take other lawful
and proportionate action. Any seizure, storage or disposal of items will be handled in accordance with applicable law
and the Event’s procedures.
7.6. Speyfest is not responsible for items left outside the festival site or abandoned following a security check.
8. Alcohol, Drugs and Licensing
8.1. Attendees must not bring alcohol onto the Speyfest site. This prohibition applies regardless of whether
the alcohol is intended for personal consumption or sharing.
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8.2. Alcohol may only be purchased, supplied or consumed in accordance with the Event’s premises licence, licensing
conditions and published arrangements.
8.3. Valid identification may be required to verify age when purchasing alcohol.
8.4. Speyfest and its authorised bar operators reserve the right to refuse alcohol sales or service where required by
law, licensing conditions or responsible service procedures.
8.5. Illegal drugs and controlled substances must not be brought onto or used at the Event, except where lawful
possession or use is expressly permitted by law.
8.6. Attendees must not engage in underage drinking, unlawful supply of alcohol or any other conduct that breaches
licensing requirements.
8.7. Breaches of this section may result in refusal of admission, removal from the Event or referral to the police or
other appropriate authorities.
9. Site Rules, Conduct and Security
9.1. Speyfest aims to provide a safe, inclusive, welcoming and enjoyable environment for attendees, performers, staff,
volunteers, contractors and the local community.
9.2. Attendees must behave respectfully and follow reasonable instructions issued by authorised event personnel.
9.3. Violence, threats, intimidation, harassment, bullying, discriminatory abuse and deliberate damage to property are
prohibited.
9.4. Attendees must not interfere with security personnel, emergency services, event infrastructure or the safe
operation of the Event.
9.5. Unauthorised entry into performance areas, backstage areas, operational compounds or other restricted locations
is prohibited.
9.6. Attendees must not engage in behaviour that places themselves or others at risk or materially disrupts the Event.
9.7. Speyfest may issue a warning, refuse admission or remove an attendee where reasonably necessary and
proportionate in response to misconduct, a safety concern or a breach of these Terms and Conditions.
9.8. Where admission is refused or an attendee is removed because of their own misconduct, no discretionary refund
will ordinarily be offered, subject to applicable law.
9.9. Concerns about behaviour, harassment or safety should be reported to a steward, security officer or designated
event official.
10. Weather and Event Changes
10.1. Speyfest is an outdoor festival. Attendees should be prepared for variable Scottish weather, including rain, wind,
changes in temperature and uneven or muddy ground.
10.2. Speyfest may delay, suspend, alter, relocate or cancel performances or activities where reasonably necessary
due to adverse weather, fire, flooding, public health concerns, official instructions, emergencies or other
circumstances beyond its reasonable control.
10.3. Speyfest may make reasonable changes to the programme, performance schedule, artists, stage allocations,
facilities or site layout where necessary for artistic, operational, contractual, safety or other legitimate reasons.
10.4. Speyfest will use reasonable endeavours to deliver the advertised programme but cannot guarantee the
appearance of every advertised artist or that all performances will take place at their originally advertised times.
10.5. Changes to individual artists, running order or supporting activities will not automatically entitle ticket holders to a
refund. Any rights arising from cancellation, postponement or material changes will be dealt with in accordance with
Section 3 and applicable law.
11. Dogs and Animals
11.1. Dogs and other pets are not permitted on the Speyfest festival site.
11.2. Assistance dogs will be accommodated in accordance with applicable law and Speyfest’s accessibility
arrangements.
11.3. Attendees requiring assistance-dog access are encouraged to contact Speyfest in advance so that any
necessary arrangements can be discussed.
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11.4. No animal may be brought onto the site in breach of applicable law or the Event’s reasonable safety
requirements.
12. Camping, Overnight Stays and Parking
12.1. Speyfest does not provide camping or overnight accommodation as part of the Event.
12.2. Tickets do not include permission to camp, sleep overnight or park a vehicle overnight within the festival site
unless Speyfest has expressly authorised a specific arrangement.
12.3. Tents, caravans, campervans and other overnight accommodation equipment are not permitted within the
festival site.
12.4. Any parking arrangements made available by Speyfest will be subject to separate parking instructions and any
applicable charges or restrictions.
12.5. Attendees must comply with signage and instructions relating to parking, vehicle access, pedestrian routes and
emergency access.
13. Accessibility and Assistance
13.1. Speyfest aims to make the Event accessible and welcoming to attendees with a range of access requirements.
13.2. Information about accessible facilities, viewing arrangements, parking and assistance will be published through
official Speyfest channels.
13.3. Attendees who require reasonable adjustments or assistance are encouraged to contact Speyfest in advance.
13.4. Speyfest will consider requests for reasonable adjustments in accordance with applicable law.
13.5. Reasonable exceptions to restrictions on items may be made where required by law or necessary to
accommodate a disability, medical condition or other legitimate need.
14. Food, Drink and Traders
14.1. Food and drink will be available from participating traders and authorised outlets, subject to availability.
14.2. Individual traders are responsible for the products and services they provide and for complying with applicable
food safety and trading requirements.
14.3. Attendees with allergies or dietary requirements should check ingredients and suitability directly with the relevant
trader.
14.4. Restrictions on bringing personal food, drinks or other items onto the site must be complied with. Reasonable
arrangements for medical, disability-related, infant-feeding or other essential needs will be considered through the
Event’s published procedures.
14.5. Unauthorised trading, commercial promotions, sales or distribution of merchandise on the site are prohibited
without the necessary permission.
15. Photography, Filming and Recording
15.1. Official photography, filming and content creation at Speyfest are managed by the festival’s professional
communications team and any other individuals specifically authorised by Speyfest.
15.2. Unauthorised professional photography, commercial filming, broadcasting, audio recording or other commercial
exploitation of performances is prohibited.
15.3. Attendees may take personal photographs and short recordings for private, non-commercial use, subject to the
rights of performers, applicable restrictions and reasonable safety requirements.
15.4. Drones and other remotely operated recording equipment must not be used on or over the site without the
required authorisation and compliance with applicable law.
15.5. Official photography and filming may capture images of attendees for event documentation, reporting,
promotional and archival purposes. Speyfest will provide appropriate information about its use of images and personal
data through its privacy information and event notices.
15.6. Speyfest will handle personal data and identifiable images in accordance with applicable data protection
legislation and its published privacy information.
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16. Personal Property and Lost Property
16.1. Attendees are responsible for taking reasonable care of their personal belongings.
16.2. Lost property should be reported to the designated festival office or information point where provided.
16.3. Speyfest cannot guarantee the recovery of lost, stolen or misplaced property.
16.4. Attendees must not take, damage or interfere with property belonging to another person, Speyfest, performers,
traders, contractors or the site owner.
16.5. Nothing in this section excludes liability for loss or damage where Speyfest is legally responsible.
17. Health, Safety and Emergencies
17.1. Attendees must comply with reasonable health and safety instructions, emergency procedures, evacuation
instructions and directions given by authorised event personnel.
17.2. Emergency exits, access routes, walkways, fire points and other designated safety areas must be kept clear at
all times.
17.3. Attendees must not interfere with safety equipment, barriers, fencing, electrical installations, stage equipment or
other event infrastructure.
17.4. Hazards, accidents and medical emergencies should be reported promptly to a steward, security officer or
member of the event team.
17.5. Speyfest may restrict access to particular areas, temporarily close facilities or adjust site arrangements where
reasonably necessary for safety, crowd management or operational reasons.
17.6. Nothing in this section transfers Speyfest’s legal health and safety responsibilities to attendees or excludes
liability that cannot lawfully be excluded.
18. Liability
18.1. Speyfest will take reasonable steps to organise and operate the Event safely and in accordance with its legal
obligations.
18.2. Attendees must take reasonable care for their own safety, their belongings and the safety of children in their
care, and must comply with reasonable safety instructions.
18.3. Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by
negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.
18.4. Nothing in these Terms and Conditions excludes or restricts any statutory consumer rights or remedies that
cannot lawfully be excluded or restricted.
19. Personal Information and Privacy
19.1. Personal information collected during ticket purchases, enquiries, accessibility requests or Event operations will
be handled in accordance with applicable data protection legislation and Speyfest’s privacy notice.
19.2. The ticketing provider may process personal information under its own privacy terms. Purchasers should consult
the relevant provider’s privacy information for further details.
19.3. Where CCTV, security recording, photography or filming is used, appropriate information will be provided in
accordance with applicable law.
19.4. Marketing communications will be sent in accordance with applicable law and any required consent or opt-out
arrangements.
20. Complaints and Contact
20.1. Questions, complaints or concerns about tickets or the Event should be directed to Speyfest using the official
contact details published on the Speyfest website.
20.2. Where a query concerns a transaction processed by a third-party ticketing provider, the purchaser may also
need to contact that provider.
20.3. Attendees experiencing harassment, safety concerns or other incidents during the Event should report them to a
steward, security officer or designated event official as soon as reasonably practicable.
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20.4. Speyfest will endeavour to deal with complaints fairly and within a reasonable period, having regard to the
nature of the complaint and the circumstances.
21. General Provisions and Governing Law
21.1. These Terms and Conditions should be read alongside the relevant ticket description, the Event’s published site
rules, any applicable code of conduct and the terms of the authorised ticketing provider.
21.2. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions
will continue to apply to the extent permitted by law.
21.3. These Terms and Conditions are governed by Scots law, subject to any mandatory consumer protection laws
that apply.
21.4. Any dispute will be subject to the jurisdiction of the Scottish courts where legally appropriate, without restricting
any rights a consumer may have under applicable law.
SPEYFEST ASSOCIATION SCIO
Official website: www.speyfest.com
Last updated: October 2026
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