Beecraigs Festive Forest 2023

Contact details


Terms and Conditions

By booking tickets, you agree to the terms & conditions and privacy policies set by:

Rowen Events

By purchasing a ticket you are entering into an agreement with Rowen Events Ltd and LIVE IT Ltd

  • Entry to Beecraigs Festive Forest will only be allowed on the production of a valid ticket or e-ticket displaying the correct date and time
  • All tickets are non-refundable and non-transferable.
  • All booking fees are non refundable/
  • All children under 16 must be accompanied by a responsible adult.
  • Proof of age maybe requested for children aged 0-3 (free children’s tickets)
  • We reserve the right to release more tickets for any particular day or time as we adapt to demand.
  • We reserve the right to refuse admission to ticket holders who arrive at the event late, who are behaving disorderly, using bad language or being abusive towards staff or visitors.
  • Ticket holders behaving in an anti-social manner will be asked to leave the site immediately and escorted off by security. Ticket holders will be asked to leave the site if they refuse to comply with Covid-19 safety measures e.g. social distancing, hand hygiene.
  • We operate a strict Challenge 25 policy at our bars and the usual forms of ID apply.
  • Strictly no glass anywhere on site.
  • Strictly no smoking on-site Strictly no pets on site. We only allow permission to assistance / support pets with the required authorised documentation
  • The event will only be cancelled if extreme weather makes the route unsafe, if there is a major technical fault or a Covid-19 outbreak. We have a team who monitor weather conditions through the event. When faced with such challenges, a decision will be made by 2pm on the day with social media updated accordingly

1. REFUNDS

  • Refunds will only ever be offered in the case of a full event cancellation (see point 3 below).
  • All information regarding this is in our T&Cs when you purchase your ticket

2. TRANSFER/EXCHANGES

  • You cannot transfer or exchange your ticket after booking confirmation. 

3. CANCELLATION

  • The event will only ever be cancelled if extreme weather makes the park or travel routes unsafe or if there’s a major fault in our electrical supply or equipment.
  • A decision to cancel will be taken by Rowen Events no later than 2pm on the day, and notice will be posted online.
  • In the rare event of Rowen Events having to cancel the event, you will be offered the following 2 options:
    A. You can rollover your BFF23 tickets to our BFF24 VIP event.
    B. If you do not wish for a rollover, then a refund will be offered.

    Please note – refunds are only ever offered in the case of a full event cancellation. No other refunds will be given.

Rowen Events Ltd are unable to accept liability for personal damage, losses or injuries sustained at the event including damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or unforeseeable actions of other patrons.

As a condition of sale, ticket holders consent to being filmed and photographed at the event. These images/videos may be shared on our website and social media.

No photographic images from Beecraigs Festive Forest can be used in printed or online publications, sold or used for commercial gain without the written prior consent of Rowen Events Limited. All visitors must follow directions given by BFF security, stewards and event staff at all times.

LIVE IT Group Ltd

LIVE IT is a technology partner providing ticket fulfilment services.
The LIVE IT Terms & Conditions and Privacy Policy apply to bookings made using the LIVE IT platform.