Outdoor Theatre: Romeo & Juliet

Contact details


Terms and Conditions

By booking tickets, you agree to the terms & conditions and privacy policies set by:

Penshurst Place

Important things to remember

  • All bookings are final. Refunds will not be offered except in the instance that the event is cancelled by the organiser.
  • For this performance please arrive via the Private Driveway using Postcode TN11 8DH, on the B2176. The car park will then appear on your right.
  • Arrivals are from 5.30pm. You will the have 1.5 hours to wander the gardens after we close to the general public
  • No chairs will be provided. Please bring your own fold out chairs or picnic blankets. If you are bringing fold out chairs, please be mindful of their placement as they can block the view of any guests sitting on blankets.
  • No smoking is allowed at Penshurst Place
  • Please note our bar will only be providing drinks. You are welcome to bring along your own picnic.
  • The performance will begin at 7pm and lasts for two hours with a short intermission. As such we expect the performance to finish at around 9.30pm.
  • Please use the bins provided for all rubbish or take it home with you. 


Wet Weather, Reschedules, and Refunds:

This performance is arranged and performed by Facsimile Productions (British Touring Shakespeare), with Penshurst Place providing a ticketing function through our partner, Live It.

Facsimile Productions will not provide refunds unless the performance is cancelled. The performance will go on in all weather conditions unless in exceptional circumstances where the venue and company agree that extreme weather conditions present a danger to the safety of either the audience or the performers. Facsimile Productions and Penshurst Place reserve the right to make this decision at any point either before or during the performance.


Please note, there is NO alternative indoor space at Penshurst Place for this production to take place, should the weather mean we are unable to host it outdoors.  In  the first instance after a cancellation, Penshurst Place and Facsimile Productions will endeavour to arrange a rescheduled date for the performance. Should a performance be rescheduled, tickets will remain valid for the new date and ticket holders will have the option to request a refund should they be unable to make the rescheduled date.

  • In all other cases, bookings are final
  • All refunds will be minus the £1.50 per ticket booking fee
  • Should a decision be made to cancel the performance after the interval, a 50% reduction will be made on all refund requests

 

LIVE IT Group Ltd

LIVE IT is a technology partner providing ticket fulfilment services.
The LIVE IT Terms & Conditions and Privacy Policy apply to bookings made using the LIVE IT platform.