By booking tickets, you agree to the terms & conditions and privacy policies set by:
Purchase of a ticket signifies your agreement to our terms and conditions listed below:
1) E-Tickets are unique to each attendee & duplicate tickets will be refused.
2) Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any official photographic ID. Photocopies are not acceptable.
3) Please adhere to the door opening and closing times (tickets will not be valid prior to or after these times).
4) E-Tickets cannot be resold. Anyone found to be reselling their ticket will have their tickets cancelled.
5) The Event Organiser reserves the right to refuse admission & the Event Organiser accepts no responsibility for lost/stolen/damaged E-Tickets.
6) Any person attempting to enter the Event under the influence of drugs/ alcohol/ legal highs will be refused entry.
7) The Event Organiser reserves the right to conduct security searches from time to time, and to refuse admission to the ticket holder, or eject the ticket holder from the Event should the holder refuse to comply with such security searches without a refund. The Event Organiser reserves the right to confiscate any item, which in the reasonable opinion of the Event Organiser, may cause danger or disruption to any other persons at the Event or is one of the items not permitted in the Venue as listed on the Event website.
8) The Event Organiser reserves the right to perform health screening measures upon entry and during the Event (temperature checks, health/travel questions) and to refuse admission to the ticket holder if, in the reasonable opinion of the Event Organiser, may cause danger or disruption to any other persons at the Event.
9) All attendees must comply with all Government requirements and guidance regarding COVID-19, observe all social distancing protocols and comply with any health checks and protocols required by the Event Organiser. All attendees will be asked at the time of purchase to provide details for each attendee to assist with contact tracing. Contact tracing data will be held securely in compliance with GDPR and will not be used for marketing purposes.
10) All Tickets are non-refundable. Refunds are only considered in the event of a significant cancellation or substantial alteration and are the sole discretion of the Event Organiser. In the event of cancellation, only face value of the E-Ticket (not the booking fee and/or additional fees) will be fully refunded, and you must claim your refund within the timeframe set out by the Event Organiser.
If your event date is cancelled we will rearrange the date. We will then offer you the choice of a ticket on the rearranged date or a full refund at your option, excluding booking fees / additional fees.
Over 18 only / Valid photo ID Required / All tickets are Non-Refundable.
Our front of house team has the right to refuse any large groups, if they we feel they will have a negative impact on the experience.
LIVE IT is a technology partner providing ticket fulfilment services and is not an agent or affiliated with its organizers in any way.