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Terms and Conditions

By booking tickets, you agree to the terms & conditions and privacy policies set by:

L Juice LTD

Terms and conditions and privacy policy


All LOVEJUICE PLAYGROUND Tickets are non-refundable


You must be at least 18 years of age in order to gain entry to LOVEJUICE PLAYGROUND

Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport and driver’s licence. Photocopies are not acceptable

There is NO CAMPING access. 

Doors open at 12:00 am (tickets will not be valid prior to this time)

Last entry per day is at 18:00. If you arrive after this time you will not be allowed into the festival site and your ticket will not be refunded

All E-Tickets have a unique barcode. Duplicate E-Tickets will be refused at the gate and you will not be able to gain entry to the festival

All E-Tickets cannot be re-sold on the secondary market. Anyone found to be re-selling their ticket will get their tickets cancelled without refund and will be refused entry into the festival site

In the event of an event cancellation, only face value of the E-Ticket (not the booking fee and/or card charges) will be fully refunded from the point of sale

The organisers accept no responsibility for lost, stolen or damaged E-Tickets

The organisers reserve the right to refuse admission

Any person attempting to enter the festival under the influence of drugs/ alcohol/ legal highs will be refused entry

As a Condition of Entry, all ticket holders and other persons entering the event, will be subject to a search for illegal and prohibited items, by trained security staff, working on behalf of the promoter. Persons will be subjected to Metropolitan Police involvement in the event that illegal or prohibited substance or items are positively indicated by the drug detection dogs, or found on a person, or persons belongings, during the process of a search. No refunds will be given to the ticket holder if refused entry, or evicted due to behaviour that threatens the enjoyment and safety of all persons attending the event. We reserve the right to refuse admission to the ticket holder, or evict the ticket holder from the premises should, after entry to the event, the ticket holder refuse to abide by the conditions of entry, act in a manner that threatens the safety and enjoyment of other’s, or refuse to being searched after entering the arena if there are reasonable grounds for suspicion that a crime has been committed. In circumstances where there is a belief that individuals are using, or dealing illegal drugs, or psychoactive substances or have committed another crime, the Metropolitan Police will be notified

We reserve the right to confiscate any item, which in our reasonable opinion may cause danger or disruption to any other persons at the Event or is one of the items not permitted in the Venue as listed on the Event website. Without limitation, the following may not be brought into the Venue: Your own food and drink; bottles; cans; glass containers; Animals (except for assistance dogs); Any recording or transmitting equipment (including professional cameras); pyrotechnics or fireworks; Distress flares and flares; smoke bombs; laser pens; flags on poles; items which may be regarded as weapons; illegal substances; legal highs (Inc. nitrous oxide); tables; chairs of any sort, including stools, floor seating and shooting sticks; BBQ’s and any kind of cooking apparatus; gazebos and parasols; Food hampers/cool bags/boxes; alcohol; large (golf) umbrellas; bicycles; imitation weapons or firearms, and masks. Face-obscuring makeup is also prohibited. 

No re-admissions or pass-outs will be allowed

E-Ticket holders agree to appear for no fee in any filming and/or recording of the event

The organiser reserve the right to change the artist bill without prior notification and no refunds will be processed due to artist bill change /cancellation

In light of COVID-19, if this event was to be rescheduled tickets would be be valid for a new date, or tickets vouchers available.

LIVE IT Group Ltd

The LIVE IT Terms & Conditions and Privacy Policy apply to bookings made using the LIVE IT platform.
LIVE IT is a technology partner providing ticket fulfilment services and is not an agent or affiliated with its organizers in any way.