This is a two-day virtual course on the 28 and 29 July 2022

Delegates will be awarded 12 hours of CPD

The course tutors will be Dr Jane Carthey and Darren Thorne find our more about them at https://www.facere-melius.org.uk/psirf-tutors

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

• purpose of patient safety incident response framework
• introduction to complex systems, system thinking and human factors
• just culture
• duty of candor
• involving staff in incident response
• a high-level overview of system-based response tools
• involving patients, families and carers in incident response
• improvement science and developing system improvement plans
• general response techniques
• interviewing and asking questions
• conducting observations, understanding work as done
• systems frameworks
• response types
• patient safety investigation planning, analysis and report writing
• commissioning and oversight of an internal investigation